Frequently Asked Questions:

 

         General:

Q. What does the SecureWeb package include?

A. The offer covers a 5 page website, 12 months web & email hosting and 12 months domain registration.

Q. Will SecureWeb provide content for the website?

A. It is up to the client to provide, content, images and their company logo if they have one.

Q. Can I add additional pages to the website?

A. The package includes up to 5 pages. If you have the technical knowhow it is possible to add these yourself via the content manager we provide with the deal. Alternatively, SecureWeb can add pages for an additional fee.

Q. Will my site be optimised for Google and SEO?

A. Yes. We will optimise the site for Google search and SEO. We will also provide easy-to-use features so you can keep your site up to date for Google and SEO.

Q. Will my site be integrated with Social Media like Facebook, Twitter, etc.?

A. We don’t provide social media integration with the basic package. However they can be added for a very competitive rate as part of the optional extras when you order.

Q. Does the package cover a shopping cart to enable me to sell services online?

A. The package offer does not cover a shopping cart. Please contact us for further details and pricing.

Q. Can I add extra features and plugins?

A. Yes! WordPress is an extremely popular CMS used widely across the world. There are a huge amount of plugins and extra features. If you want anything specific please specify them when talking to our designer.

Q. What is the cost to renew the web/email hosting and the domain name?

A. The cost to renew the web/email hosting is €99.99. The domain is €24.99.

 

 

         WordPress:

Q. How do I edit a page?

A. To edit a page, simply Click on the “Pages” tab on the left side-panel. You will then see a list of all the pages on your website. To edit a page, hover over that page and the option to “Edit” will show up. Click “Edit” and you will then be brought to that page to edit it. If you are already viewing the page trough WordPress you can also click on the “Edit page” at the very top of the page to edit it. It is important that when you are finished editing the page that you click on the “Update” button on the right-hand side to update your page, otherwise the content you added will be lost.

Q. How do I add a new page to my WordPress site?

A. To add a new page in WordPress you can either, click on the “+ New” tab at the very top of the WordPress page or you can hover over the “Pages” tab on the left side-bar and you will see a sub-menu with the option to “Add new page”. Click on “Add new page”. Once on the “New page” page, you will be asked to fill in the Title and add the content you would like on your page. When your happy with the content on this page click “Publish” on the right side of the page.

Q. How do I get a new page to display in the main menu?

A. To display a new page in your navigation menu, go to your WordPress Dashboard, in the left side-panel, you hover over “Appearance” and click on “Menu” from the sub-menu. Once on the “Menu” page, select the menu that has all your current pages already listed. From the left side of the page you will see “Pages”, and under pages, look for the new page you created(this will be the Title you selected when creating the page). Once you found the page you created, select it and click “Add to menu”

Now your new page will show up with all your other pages in the menu. You can change the order of the pages by dragging the pages into the order you would like. When your finished, click “Save Menu”.

NOTE: Make sure that the menu you have selected to display on your theme is the same as the menu you are adding your pages to (eg. Hmenu) . You can select what menu your theme is using at the top left of the page you will see “Theme locations”, form there select your menu from the drop down box and click “Save menu”.

Q. How do I download and install a plug-in?

A. Once you have found the plug-in you would like to use, take note of the name of that plug-in. From the dashboard, hover above the “Plugins” tab, and from the sub-menu, select “Add new”. At the top of the “Add new” page there is a search bar, enter the name of the plug-in you would like to download, search it, and download it. Once the plug-in finishes downloading it will say “Activate plugin” or “Enable plugin” underneath it. Click that and you will see your plug-in listed in the left side-panel. Once installed plug-ins can appear in different places like, under settings in the left side-panel or in your widgets area. You can edit the plug-in’s settings from where it is located on the dashboard.

 Q.How do I delete a plug-in?

A. To delete a plug-in simply click on the “Plugins” tab on the left side-panel. From there it will give you a list of plug-ins that are installed on your site. To delete one, find the plug-in you would like to delete and underneath it it will have the option to “Disable plugin”, once the plug-in is disabled, it will then have an option to “Delete” the plug-in. Click “Delete” and the plug-in will be removed.

Q. How do I remove the comment box that appears on new pages?

A. To remove the comment box that appears at the bottom of new pages. Click on the “Pages” tab on the left side-bar. When on “Pages” you will be shown a list of all the pages that are currently on your site, click the tick box beside the pages you want to edit and select “Edit” from the drop down menu above the list of pages. Click Apply. When you click apply, a bulk edit option will pop up, on the right hand side of this there will be 5 drop down menu’s under each other. Click on the drop down menu that has “Comments” beside it, from the drop down list select “Do not allow” and then click “Update on the right hand side of the page and the comment box will no longer display.